AfroRomance
AfroRomance Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AfroRomance has 1.9 star rating based on 57 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I need my money back, User friendly, Good basic search.
Cons: Pricing, Advanced search could be clearer, Customer service is very hard to get a hold of.Recent recommendations regarding this business are as follows: "Ask me first if I want subscription service.", "Please text or email me", "HARD TO GET AHOLD OF CUSTOMER SERVICE IF YOU NEED THEM", "STOP ASKING FOR THE EMAIL FIRST// ANSWER THE PHONE!", "Unsubscribing meat made easy".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AfroRomance has 1.9 star rating based on 57 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I need my money back, User friendly, Good basic search.
Cons: Pricing, Advanced search could be clearer, Customer service is very hard to get a hold of.Recent recommendations regarding this business are as follows: "Ask me first if I want subscription service.", "Please text or email me", "HARD TO GET AHOLD OF CUSTOMER SERVICE IF YOU NEED THEM", "STOP ASKING FOR THE EMAIL FIRST// ANSWER THE PHONE!", "Unsubscribing meat made easy".
Most users want AfroRomance to offer a solution to their issues.
Consumers are not pleased with Reliability and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, EnglandTo end monthly payment to the website
- Negative
- Negative
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
Preferred solution: Full refund
User's recommendation: Ask me first if I want subscription service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, EnglandCancel my payment subscription immediately
User's recommendation: Please text or email me
Can't get into your site
Preferred solution: Access to the site please
CAN'T SIGN ON
- Customer service is very hard to get a hold of
Preferred solution: THE SITE FIXED ITS BEEN A MINIMUM OF 12 HOURS SINCE I HAVE BEEN ABLE TO SIGN IN AND I AM A PAID CUSTOMER!! ITS IS A WASTE OF MY MONEY IF I CAN'T USE THE SITE FOR THIS LONG!!!
User's recommendation: HARD TO GET AHOLD OF CUSTOMER SERVICE IF YOU NEED THEM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAfter I paid why my account is closed or send me...
Won't let me send a message!!!
User's recommendation: STOP ASKING FOR THE EMAIL FIRST// ANSWER THE PHONE!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to speak to customer service
- User friendly
- Pricing
Preferred solution: Just my picture and my information removed please.
Customer service
No longer want to be apart of your psyched please remove me
Preferred solution: Just to unsubscribe from the website .
User's recommendation: Unsubscribing meat made easy
Fake men
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCatfishing
Complained to Afroromance, unsatisfactory answers regarding unverified female profiles. So I deleted my account.
This issue I have is that I have confirmed through my ex bae and also a friend of hers, both females, that they have profiles on Afroromance with pictures that aren't theirs.
And they weren't asked to verify.
This means that men are not only being asked to verify when women aren't (no doubt in order to attract more females to the platform) but we're having to pay for the privilege of messaging too! and for what?
so I can be Catfished? Half of those female profiles might not even be women but guys having a laugh.
- Good layout
- User friendly
- Increased chance of finding someone interested
- Women are not photo verified and could be fake
- Advanced search could be clearer
Preferred solution: Photo verify ALL users
User's recommendation: Think carefully before you join. Potentially Catfish heaven.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBEING RIB OFF
I meet this lady on your site she stated she had a lot of money; I got hit up for 2500.00 then when I met her she forgot her credit cards. After while I found my money was gone in my debt card and I just had enough to return to Des Moines. This woman has a team ofscamperss who will suck you dry BE careful of Truparis#51
Preferred solution: Full refund
I need to make a complaint
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount disabled, safest form of UK ID rejected on racist basis, ignoring my messages
Krisztina was kind, polite and definitely willing to help but her hands seem to be tied, the Company's "security policy" is fundamentally wrong, you cannot apply banking or stock market safety rules at a dating site nor skipping basic privacy of individuals, secondly...
- I have no idea as i was constantly locked out
- Ip based security wrongly set up giving false positives
- Is a dating site not a stock market
- Far too many ids required
Preferred solution: Let the company propose a solution
Company is a rip off,
User's recommendation: do not waist you money
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Hi I am the Customer Support Manager of AfroRomance and I am sorry to read that your experience on the site has not been a positive one. We do work very hard at trying to keep the scammer/fake profiles off the site and we work around the clock to do so.
We also reply on our members to report anything suspicious to us as well. If there is anything we can do to assist you on the site and provide you with some great tips on a positive experience on the site, then please click on the following link to connect with our Customer Support.
They will be more than willing to assist you. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager