AfroRomance Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer
I meet this lady on your site she stated she had a lot of money; I got hit up for 2500.00 then when I met her she forgot her credit cards. After while I found my money was gone in my debt card and I just had enough to return to Des Moines. This woman has a team...
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1 comment
#1957633

Hi, I am the Customer Support Manager of AfroRomance and I am sorry to read of your negative experience on the site. The member in question has not been active on that account for over 3 months.

The account had been locked down due to suspicious activity. We do suggest you try and keep the communication on the site for as long as possible before exchanging personal details and meeting to make sure you are comfortable and they are a legit member.

We do work very hard at trying to keep these types off the site but do reply on our members to report anything suspicious. If there is anything else you would like to add or require further information please contact us at the following: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager

ID
#2280305 Review #2280305 is a subjective opinion of poster.
Loss
$5000
Preferred solution
Full refund

Customer service

Called several time no answer asked if I can get a refund all I get is email no direct answer had my account less than 24 hours
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ID
#3272387 Review #3272387 is a subjective opinion of poster.
Location
Deltona, Florida
New Reviewer

No longer want to be apart of your psyched please remove me

I dont wish to be on this site Ive loved out and moved on please Unsubscribe me please All I need at this point is for you to unsubscribe me thats it

User's recommendation: Unsubscribing meat made easy.

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ID
#2962950 Review #2962950 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$25
Preferred solution
Just to unsubscribe from the website .
New Reviewer
Site is crawling with fake men. Men are catalog shopping profiles. They are not looking for anything serious. Half the time, men want phone numbers to just text. It is a worst site. Quality of members are worst. Other men from out of countries are seeking green cards.
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1 comment
#2045205

Hi I am the Customer Support Manager of AfroRomance and I am sorry to read that your experience on the site has not been a positive one. We do work very hard at trying to keep the scammer/fake profiles off the site and we work around the clock to do so.

We also reply on our members to report anything suspicious to us as well. If there is anything we can do to assist you on the site and provide you with some great tips on a positive experience on the site, then please click on the following link to connect with our Customer Support.

They will be more than willing to assist you. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager

ID
#2736974 Review #2736974 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user Feb 24, 2021

Complained to Afroromance, unsatisfactory answers regarding unverified female profiles. So I deleted my account.

Original review updated by user Feb 24, 2021
As a male when you join Afroromance they will require you to send in some sort of verification photo in order to prove who you are. I have absolutely no...
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1 comment
#2045206

Hi I am the Customer Support Manager of AfroRomance and I am sorry to read that your experience on the site has not been a positive one. We do work very hard at trying to keep the scammer/fake profiles off the site and we work around the clock to do so.

We also reply on our members to report anything suspicious to us as well. If there is anything we can do to assist you on the site and provide you with some great tips on a positive experience on the site, then please click on the following link to connect with our Customer Support.

They will be more than willing to assist you. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager

ID
#2433393 Review #2433393 is a subjective opinion of poster.
Service
Afroromance Online Dating
Pros
  • User friendly
  • Increased chance of finding someone interested
  • Good basic search
Cons
  • Advanced search could be clearer
  • Women are not photo verified and could be fake
Preferred solution
Photo verify ALL users
New Reviewer

I need to make a complaint

There is a particular individual that I mate on this site who is hiv positive and knowingly had unprotected sex with me and told me days after the fact. This individual is trying to have me to believe that everything is ok and it is ok to be hiv positive undetectable as he claims. This I dont know for a fact is tru I am currently doing some test my first one came back negative. I am terrified. Please I would like to speak to someone in an effort to protect other women. I am very scaredCryCryCryCryCryCry
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1 comment
#1865504

Hi, I am the Customer Support Manager of AfroRomance and I am very sorry to read your interaction with a member from the site. We would like to investigate this further so if you could please contact our Customer Support at the following link: https://www.afroromance.com/contact Our customer support will require this members nickname so we can look into this for you.

We look forward to speaking to you soon. Kind Regards Cindy AfroRomance Customer Support Manager

ID
#1923623 Review #1923623 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Company is a rip off,

fake participants, our those who are no longer subscribers, have a great deal of individuals that are from Africa trying to scam or con. become involved at your own risk for the company is not looking out for you. you want to get ripped off stick around and it will be your turn. I have not encountered anything legitimate about this company other than as a member there will be attempts to rip you off.

User's recommendation: do not waist you money.

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1 comment
#1848434

Hi I am the Customer Support Manager of AfroRomance and I am sorry to read that your experience on the site has not been a positive one. We do work very hard at trying to keep the scammer/fake profiles off the site and we work around the clock to do so.

We also reply on our members to report anything suspicious to us as well. If there is anything we can do to assist you on the site and provide you with some great tips on a positive experience on the site, then please click on the following link to connect with our Customer Support.

They will be more than willing to assist you. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager

ID
#1850482 Review #1850482 is a subjective opinion of poster.
Location
Cape Girardeau, Missouri
New Reviewer

Need to speak to customer service

I need to make sure that after my three month trial is over I dont get recharged again for another three months...

User's recommendation: Don’t get charged for another three months.

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1 comment
#1848433

Hi This is the Customer Support Manager and as I understand you want to cancel your auto renewal on your subscription. Please contact our Customer Support at the following link and they will be more than willing to assure your subscription is cancelled.

https://www.afroromance.com/contact Our team look forward to hearing from you. Kind Regards Cindy AfroRomance Customer Support Manager

ID
#1844769 Review #1844769 is a subjective opinion of poster.
Preferred solution
To make sure I don’t get recharged for another three months once my trial is up

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user Mar 13, 2020

Krisztina was kind, polite and definitely willing to help but her hands seem to be tied, the Company's "security policy" is fundamentally wrong, you cannot apply banking or stock market safety rules at a dating site nor skipping basic privacy of individuals, secondly...

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1 comment
#1840479

Hi, This is the Customer Support Manager of AfroRomance and I am sorry you had some issues with your account on the site. It is great to read that Krisztina was of assistance to you in this time of need.

I am also aware that your account issues have been resolved and you have access to the site.

It would be great if you could update your review that we were able to assist you and your issues was resolved in your favor. Please do not hesitate to contact use Customer Support at https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager

ID
#1822739 Review #1822739 is a subjective opinion of poster.
Product
Afroromance Account
Pros
  • I have no idea as i was constantly locked out
Cons
  • Far too many ids required
  • Is a dating site not a stock market
  • Ip based security wrongly set up giving false positives
Loss
$1
Preferred solution
Let the company propose a solution
New Reviewer

Cancellation

Telephone Customer Service took my request to cancel service
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1 comment
#1786911

Hi, I am the Customer Support Manager of AfroRomance and I am sorry that you have cancelled your service with us. I am glad to read that our Customer Support was able to assist you with the cancellation and we do hope you may come back in the future. Kind Regards Cindy AfroRomance Customer Support Manager

ID
#1721960 Review #1721960 is a subjective opinion of poster.
Location
New Bern, North Carolina
Service
Afroromance Online Dating

Poor quality

Poor quality of members. Members don't read profiles. Site need filters to profiles who send flirts or messages without photos need to be trash. Filter mail should be filter in the garbage. Pof makes sure no filter mail goes through. Men don't even read profiles, only pictures. Too many married men on site. Separated should just date separated. Men lie about their ages by 10 years.
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1 comment
#1786910

Hi, I am the Customer Support Manager for AfroRomance and I am sorry you have not had a positive experience on the site. We certainly do have the options available to our members to filter out those flirts and messages they do not want to be receiving.

Our Customer Support team would be more than happy to assist you with setting these up. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager

ID
#1644409 Review #1644409 is a subjective opinion of poster.
Location
Virginia Beach, Virginia
Service
Afroromance Online Dating
New Reviewer

Regarding the payments

How do i add discount code to payment before check out?
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1 comment
#1734708

Hi, I am the Customer Support Manager of AfroRomance and as I understand you are looking at upgrading and receiving a discount. Can you please let me know your nickname on the site so I can assist your further.

We do not have discount codes but we do offer specials frequently so I would be more than happy to check out what I can do for you. You can let me know here or contact me at the following link: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager

ID
#1622357 Review #1622357 is a subjective opinion of poster.
Location
Gilbert, Arizona
New Reviewer
I have tried signing up to this site, and at first everything seemed fine. I tried signing in one day and found that I was banned with no explanation, even after paying an amount of money for membership with my credit card. I contacted the company about it and got no...
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1 comment
#1734711

Hi, I am the Customer Support Manager of AfroRomance and I am sorry to read you have had difficulties in contact our Support. We do pride ourselves on being available 24/7 via email and Live Chat, so it is very disappointing to read you were not able to contact us.

I would very much like to be able to assist you to see where the issue may have been with your account being disabled and what I can do for you. Please click on the following link to contact me via our page: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager

ID
#1571851 Review #1571851 is a subjective opinion of poster.
Service
Afroromance Online Dating
Reason of review
Poor customer service
New Reviewer

Character and profile damaged

My account was cancelled because I did not give Angelo a copy of my credit card, I have been with this site since 2000, now you guys embarrassed me by closing my profile because I didn’t give you a copy of my credit card,
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ID
#1570964 Review #1570964 is a subjective opinion of poster.
Location
Neuhofen, Rheinland-Pfalz
Service
Afroromance Online Dating
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Rude and fake members

The member Sarahm9999 is rude and is on the prowl for unsuspecting members.On the first day she gives one a sad story about her and her daughter and a sick mother,and ask for money for food.She follows up with persistent and rude demands for more cash for this and that.This site is not for such people.
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ID
#1551626 Review #1551626 is a subjective opinion of poster.

Members are awful

This app, like any other dating app, is full of unintelligent men who don't bother to read your profile but rather, just look at the pics. In my profile, I stated that I am not interested in a long distance relationship. Even though I said that, I still get messages from men in other parts of the US. The few guys I gave my number to from that site insist on texting me to death all day and night, even though I said in my profile that I am not interested in texting all of the time because it's a game. Guys on the site are just looking for quick sex. Disappointing on so many levels.
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2 comments
#1747877

Men are still rude on the site. Man make fun horrible jokes at me.

This guy rather chat. When I called him, he hung up. Jerks are too lazy to Skype or Facetime, yet calling people fake. These men are looking to cheat or not do nothing while on the site.

No wonder these goodlooking jerks are on a ego trip. Some men have photocropped of being with someone, instead of their own photo.

Too many guys got a chip on their should wanting trophy girlfriends. Most men use this site for sex.

#1692374

Hi, I am the Customer Support Manager of AfroRomance and I am sorry to read of your negative experience. There are filters you can set so that you only receive messages and flirts from those within the area (city or State) so you are not contacted by those out of that.

You can contact one of out Customer Support Team at the following link so they can assist you with a more positive experience. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager

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ID
#1540729 Review #1540729 is a subjective opinion of poster.
Service
Afroromance Online Dating

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